Frequently Asked Questions
Everything you need to know about shopping with Montre INTERNATIONAL.
What are your standard shipping times?
We offer global shipping with standard delivery times ranging from 3 to 7 business days for domestic orders and 7 to 14 business days for international destinations.
What is your return policy?
You can return any unused item in its original packaging within 30 days of delivery for a full refund or exchange. Please contact our support team to initiate a return label.
Are the products at Montre INTERNATIONAL authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from authorized distributors and manufacturers.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international warranties?
Most of our high-end retail items come with a standard manufacturer's warranty that is valid internationally. Specific warranty details can be found on individual product pages.